Archive for the 'software tools' Category

Staggered Downloads & File Size Limits – Upgrade 2.3.5.0

Dec. 30th 2009

While most of the SnapComms tools (Tickers, Mag, Alert) are small in size and inconsequential in terms of network usage, the business screensaver tool has the potential to create noticeable network traffic – if the images, video and other elements that you upload are large, then the screensaver will be, too.

Snapcomms recently rolled out a couple of useful features that put any I.T. concerns about potential network traffic created by business screensaver messaging to rest:

1. Screensaver File Size Limits

This new feature adds an option under Default Settings for a Campaign/Tool that allows the maximum asset size to be specified. An asset can only be published if the total size of the asset is less than the maximum asset size limit.

Anyone uploading a file that takes the screensaver over the limit won’t be able to complete the upload. They also are stopped when they try to Publish the element, if it consists of multiple components that take it over the limit.

So if you have multiple Administrators sending business screensaver messages to employee groups, you should consider using this feature to keep them from unwittingly sending large chunks of content!

2. Staggered Downloads

This one further lets I.T. control how much network bandwidth is used.  The ”Super-User” Administrator can set a concurrent download limit through the Content Manager (before, we managed this and hardwired the settting).  This setting is then used by the Snap Server to limit the rate of content downloads to clients.

So even if Corporate Communications sent out a very large screensaver to the entire company for example, a 500 concurrent download limit could prevent any potential spike in usage that might affect other applications.

If you have any questions on these new features or want detailed instructions on how to use them, email me!

More Business Screensaver Choices

Dec. 28th 2009

SnapComms have created more options for business screensaver billboards – anything from simple text on color to flash and video can be cycled as a screensaver billboard, using one of available templates:

Image: Upload any image file as the business screensaver background – insert hyperlink to make screensaver interactive – add text to dialogue box to add context. 

business screensavers to build engagement

 

Flash: Upload any adobe flash file (swf) to display as screensaver – embed hyperlinks / programs within flash file to make screensaver interactive – upload web pages complete with links intact.

Screensaver with Ticker: Upload any image file, flash file or video file – link to existing RSS feed or create your own message which will display on screen as screensaver runs – embed hyperlinks / programs within flash file to make the business screensaver interactive.

Free-form Screensaver: Upload background image, add text boxes, add hyperlinks, add pictures – formatting and drop-and-drag features provides total freedom to create what you like.

business screensaver example

 HTML Screensaver: Whatever can be created in HTML can be uploaded as a screensaver – allows highly interactive and visually dynamic screensavers to be pushed to the desktop.

PowerPoint Screensaver: Upload a Power Point slide of your own design – embed hyperlinks within the power point to make screensaver interactive.

Multimedia Screensaver: Upload any image file, flash file or video file – embed hyperlinks / programs within flash file to make screensaver interactive.

Countdown screensaver: Upload images, hyperlinks and add text – set clock to count down to specified date and time – ability to flip to new image and text upon countdown reaching zero.

TARGETING STILL KEY
Each SnapShot business screensaver you create can be sent to a specific distribution list (existing in Active Dirctory or new if needed) and set to run for a specific time period. This means that you can tailor content to specific audiences and keep your visual messages relevant.  For example, you could publish the Company Values flash screensaver to all employees and flat screens, but limit the Regional Events Listing to employees based in that region.

The ability to easily send out business screensaver visuals also means the medium can be used to reinforce multiple intiatives and projects simultaneously.

If you’d like to see for yourself and test out the new templates, please click here to register for a free trial (no obligation). And then let us know what you think!

Creating Custom Access for Administrators: Specifying by Target Group, Campaign, SnapComms Tool

Aug. 7th 2009

Recently the Content Manager controls have been updated – they now provide Master Administrators 3 ways to limit sub-Administrator’s rights: by Targeting Group, by Campaign Folder, and by SnapComms Tool.  Here’s what this looks like:

1. Targeting Groups.  Master Admins can access any Administrator’s profile and specify which Targeting Groups they will be allowed to use when sending messages, screensavers, or setting up blog/forum participation lists.  Here’s what you’ll see on the second tab on their profile, called Targeting Permissions: Targeting_permissions_screenshot 

This is useful if you’ve set up Admins for each division/department/geography and want to limit their messaging to their particular area.

2. Campaign Folders. If you’ve set up your content into multiple Campaign folders (organized by department, type of communication, situation, etc.) which we definitely recommend, you may want to keep some folders confidential to other Administrators, to protect time-sensitive information. Here’s the tab that lets you limit an Administrator’s access to certain content:

Campaign_permissions_screenshot

 

3. SnapComms Messaging Tool. The third way you can limit their activity is by limiting which of the SnapComms messaging tools they are allowed to use. Perhaps the Daily Bulletin Manager shouldn’t be sending out Alerts or setting up a Q&A Forum. Here’s what the tab looks like:

Asset_permissions_screenshot

Lastly, here’s the tickbox that keeps Admins from seeing the User section and changing any of the above settings themselves:

Administer_Groups_screenshot

Keep the box TICKED for your Master Admins and untick it for everyone else.

Hope this helps you!

CEO Connects with Employees by Scrolling 'Tweets' Onscreen

Aug. 5th 2009

A global company based in the UK is using the SnapTicker to broadcast internal ‘tweets’ twice a day from the CEO, according to Chris Leonard, one of the founders of the SnapComms software company.  We met up in June at the IABC World Conference in San Francisco, and he told me the story:

The company took on the SnapComms software in order to recapture staff’s attention and refresh their internal communications.  The CEO began sending short ‘tweets’ out to all employees twice a day, as a way to engage them directly. But instead of using Twitter, he sent them through SnapTicker which fires a company-branded scrolling message onscreen for a couple of minutes. 

The first time he included a link to his internal blog in the ticker (unlike traditional TV crawls, this one lets him embed links), so many employees clicked through that I.T. had to quickly scramble to accomodate the sudden and significant increase in blog traffic! The outcome far surpassed their expectations.

For this company, the SnapTicker has proven to be a powerful way to initiate regular interaction between the CEO and staff, especially those outside of their head office.

Hearing stories like these is great, because content still is king. It’s how the SnapComms tools are used and what content you put in them that takes them beyond being just another cool gadget, right?

So how would you use the Snap Ticker in your corporation?  What content/link would be worthy of an onscreen ticker?  Submit your thoughts and we’ll publish the best ideas to Twitter and our website (giving you credit and a free link).

IABC World Conference – Great Stuff at Stand 3

Jun. 5th 2009

I’m in the L.A. airport, waiting for my San Francisco flight right now – heading up to the IABC (International Association of Business Communicators) World Conference, which starts on Monday.   If you’re  interested in improving employee comms or a consultant looking for the lastest information on new approaches, you’ll probably find a lot of value at our Exhibit Stand.  

Please stop by Stand 3 (right near the entrance to the Exhibition Hall) and say hello, get some free whitepapers, or check out our free trial offer.We’re also giving away some delicious New Zealand wine at the event, because…Chris Leonard and Sarah Perry, the SnapComms founders, are flying in from Auckland, New Zealand for the event. If you want to find out about the people behind the SnapComms software, look out for Sarah or Chris  at the stand or in one of the internal comms or marketing sessions.

Rob Drasin, President of Trident Communications out of New York and Snap Comms advocate, will also be joining us – he’s doing great work on the East Coast and has some very good insights and stories on how the software is transforming internal comms for enterprise-level communicators. 

I look forward to meeting many of you at the Conference!

Down the road from SnapComms HQ (just kidding)

Down the road from SnapComms HQ (just kidding)

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