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News & Resources - Internal Communications to Improve Employee Engagement

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ARTICLES:

5 Ways to Introduce Visuals into Everyday Communications
by Paula Cassin (July 2009, IABC Communications World Bulletin)

IABC Publishes Report to Help Members Prepare for Information Overload Environments
International Association of Business Communicators (February 18 2009, Press Release)

Get Your Message Across: Employee Communications Without Email Overload, Part 1
Employees surveyed at the start of the decade spent an average of 49 minutes a day managing email and claimed that 34% of the internal email they received was unnecessary. Nowadays, workers spend over quarter of their day managing email. Email overload and email bankruptcy are par for the course.

Get Your Message Across: Employee Communications Without Email Overload, Part 2
Would your employees like to see improvement in the frequency and calibre of the internal communications they receive? Have a look through our remaining five tips to get some more ideas on how to change this for the better without losing any impact.

Information Overload and the Role of Internal Communicators
by Aniisu K. Verghese(July 2, 2008, www.simply-communicate.com)

2007/2008 Communication ROI Study. Effective Communications: A leading indicator of financial performance
(Watson Wyatt Report)

E-mail costs business millions a year
by Michael Blackley. (January 3, 2008, Edinburgh Evening News)

Is Information Overload a $650 Billion Drag on the Economy?
(December 20, 2007, New York Times)

Creating an Exceptional Customer Experience – how employee engagement is a crucial underlying factor for customer satisfaction
(January 8, 2008, www.internalcommshub.com.)

ORGANIZATIONS:

Ragan Communications 
news, ideas, conversations for communicators worldwide. It’s easy to navigate and most of the information is free. There is a section dedicated to internal communications.

Internal Communicator's Hub
The only resource dedicated exclusively to internal communications. You must be a paying member to have access to most of the content.

IABC, The International Association of Business Communicators
You’ll need to be a member to access most online resources, but anyone can attend valuable IABC Chapter networking and speaker events. Check your local IABC Chapter for events near you.

Information Overload Research Forum
IORG is "a group of researchers, practitioners, and technologists who work together to understand, publicize and solve the information overload problem." Some great resources on this site.

 

NETWORKING & FORUMS:

myragan
Free to sign up and includes profiles, forums, blogs, videos, and a wealth of opportunities to connect.

The Communicator's Network
Free to join and includes very active forums and groups, blogs, profiles and other resources.

Commintelligence, an online network for Communications, PR and Marketing
Conferences, Blogs, Networking, Articles and Resource Links.

 

GURUS AND EXPERTS IN INTERNAL COMMS:

Shel Holtz
"blogging at the intersection of communication and technology"

Angela Sinickas
The top ROI and measurement expert when it comes to internal communications.

Steve and Cindy Crescenzo
Among the nation’s leading experts in employee communications.

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